Studio 9 Salon Privacy Policy

Privacy Policy

Effective Date:  January 19, 2026

Last Updated: January 19, 2026

At Studio 9 Salon, we value the trust you place in us when you share your personal information. This Privacy Policy outlines how we collect, use, and protect your data across our physical locations and our website.

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1. Information We Collect

We collect information to provide you with the best possible salon experience. This includes:

• Personal Identifiers: Name, email address, phone number, and mailing address.

• Service & Health Information: Appointment history, service preferences, and any health-related information you provide that is relevant to your treatments (e.g., skin sensitivities, allergies, or hair history).

• Payment Information: Credit/debit card details and billing addresses. Note: We do not store full payment details on our servers; these are processed securely by our third-party payment partners.

• Website Usage Data: IP addresses, browser types, and pages visited on our site via cookies and similar tracking technologies.

 

2. How We Use Your Information

Your information is used strictly for business purposes, including:

• Scheduling and managing your appointments.

• Sending appointment reminders via text or email.

• Processing payments for services and products.

• Improving our website and tailoring our marketing efforts to your interests.

• Ensuring the safety and suitability of chemical treatments based on your provided hair/health history.

 

3. Cookies and Online Tracking

Our website uses "cookies" to enhance your browsing experience. Cookies help us understand how you use our site and allow us to remember your preferences.

• Opt-Out: You can set your browser to refuse cookies or alert you when they are being sent. However, some parts of our website may not function properly without them.

 

4. SMS & Text Communication

By providing your mobile number, you may opt-in to receive text messages for appointment reminders and promotional offers.

• Your Privacy: We do not sell or share your mobile data with third parties for their marketing purposes.

• Opt-Out: You can stop receiving texts at any time by replying "STOP" to any message.

 

5. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to others. We may share information with:

• Service Providers: Trusted partners who assist in operating our website, conducting our business (like booking software), or servicing you, provided they agree to keep this information confidential.

• Legal Requirements: If required by law, we may disclose information to comply with legal processes or protect the rights and safety of our staff and clients.

 

6. Data Security

In compliance with Michigan’s Identity Theft Protection Act, we implement industry-standard security measures to protect your personal information from unauthorized access, including:

• Encryption for online transactions.

• Restricted access to physical and digital client records.

• Regular reviews of our data collection and storage practices.

 

7. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.

• Correction: Request that we update or correct inaccurate information.

• Deletion: Request that we delete your personal data, subject to certain legal or administrative requirements (such as tax record retention).

 

8. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us at:

Studio 9 Salon 586-274-9996

info@studio9salon.com

37717 Mound Road Sterling Heights, MI 48310