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Frequently asked questions
On Location Bridal Wedding timesNo Show for appoinmentsLate arival for appoinments GratuitiesWedding ServicesMobile ServicesPayment Options
What is Studio 9 Salon's policy for cancellations or no-shows in my bridal party?
We require a confirmed headcount for your bridal party in advance. Once finalized, all scheduled services are financially responsible, even if someone cancels. Notify us early for changes to avoid charges.
Q: What forms of payment does Studio 9 Salon accept, and why are some credit cards not accepted?
A: Studio 9 Salon accepts payment by Cash, MasterCard, and Visa for all its services. We do not accept American Express because they charge merchants significantly higher processing fees. This payment policy helps us control operating costs and maintain affordable pricing while delivering excellent hair styling and beauty services. To assist clients who may need cash, we provide an ATM conveniently located in the salon lobby.
How long does it take for bridal party hair services at Studio 9 Salon?
We typically need 4 to 5 hours onsite for bridal party hair services, depending on the size of your group. Each service takes about 45 minutes per person, ensuring personalized and stunning results. Planning ahead with us guarantees a smooth and joyful experience for your special day.
How does Studio 9 Salon schedule wedding day services?
About three months before your wedding, we’ll reach out to gather details like guest names, services needed, and preferred start times. We’ll create a custom schedule for your bridal party and send it to you for review, ensuring everything runs smoothly on your big day.
Do I need a trial appointment at Studio 9 Salon?
While not required, we highly recommend trial appointments to ensure confidence in your final hairstyle. Book your trial within four months of your event, and come with clean, dry hair and hydrated skin for the best results.
Q: How many hair artists will be available during my appointment at Studio 9 Salon?
A: At Studio 9 Salon, the number of hair artists assigned to your appointment depends on the size of your party and the timeline of your service. We carefully staff our team to ensure that every client receives focused attention, and that your styling session proceeds smoothly and on schedule. This tailored approach allows us to efficiently manage appointments and maintain our commitment to delivering personalized, high-quality hair services that elevate your beauty and style.
Q: Can I add extra services to my appointment at Studio 9 Salon last minute?
A: Absolutely! At Studio 9 Salon, we love helping you elevate your beauty, even if you decide to add a service on the day of your appointment. While we will always do our best to accommodate additional services last minute, please keep in mind that availability depends on our team’s schedule and the timing of your visit. To ensure you get everything you desire, we recommend booking all your services in advance whenever possible, but rest assured, we’re enthusiastic about making your experience amazing no matter what!
What happens if we’re running behind on the wedding day?
If delays happen on your wedding day, we’ll adjust services or timing as needed to keep everything on track. Our goal is to ensure you stay relaxed and radiant, no matter what.
Q: Does Studio 9 Salon offer airbrush makeup and lash services?
A: Absolutely! At Studio 9 Salon, we’re thrilled to offer both traditional makeup applications and flawless airbrush foundation. Elevate Your Beauty. Every makeup session includes a full-face application tailored to enhance your unique features, and complimentary lashes are included with all makeup services. Whether you want a natural glow or a glamorous finish, our expert artists are here to make you feel stunning for any occasion.
Q: Can my bridal party pay individually at Studio 9 Salon?
A: Absolutely! The majority of our wedding party's guests will pay individually for the services they receive. At Studio 9 Salon, each member of your bridal party can pay individually after their service is complete, making it simple and stress-free for everyone. Unlike many on-location providers, we do not require a full advance payment before the wedding date.
If you prefer a group payment, just let us know ahead of time and we’ll happily coordinate everything for you. We’re here to make your bridal beauty experience smooth and enjoyable, so you can focus on celebrating your special day with confidence and style!
Q: Does Studio 9 Salon have a minimum service requirement for on-location wedding bookings?
A: Yes! At Studio 9 Salon, we’re thrilled to bring our expert styling directly to your wedding venue to help you Elevate Your Beauty. For all on-location wedding bookings, we require a minimum of 6 services to ensure a seamless and exceptional experience for you and your bridal party. This minimum allows our talented team to provide personalized attention and flawless results for every guest, making your special day truly unforgettable. Whether it’s bridal hair, makeup, or styling for your loved ones, we’re excited to create stunning looks wherever your celebration takes place!
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