A: At Studio 9 Salon, we understand that life can be unpredictable, but to respect the time of our stylists and other clients, we have a clear no-show policy. If you miss a scheduled appointment without prior notice, and a deposit was collected at the time of booking, that deposit will be forfeited. Additionally, if a client has more than two no-shows within a 12-month period, they will no longer be able to book appointments in advance and will be served on a walk-in basis only. This policy helps us maintain the highest level of service and availability for all our clients as we continue to "Color Your Style, Elevate Your Beauty."