A: Yes, Studio 9 Salon requires a security deposit for bookings that involve services lasting three hours or more. This policy specifically applies to first-time clients and those who have not visited the salon in the past eight months. The deposit is collected at the time of booking to help ensure clients attend their scheduled appointments. Because our business operates on an appointment-based model, last-minute cancellations or no-shows significantly impact our scheduling and overall productivity. The deposit helps us manage our calendar more effectively and maintain a high standard of service for all clients.