Absolutely! At Studio 9 Salon, we want you to love every product you take home. If you’re not completely satisfied with a hair product you've purchased from us, you can return it within 14 days of purchase, provided it is unopened and in its original packaging. Just bring your receipt to the salon, and our friendly team will be happy to assist you with the return or exchange. Your satisfaction is our priority as we help you Color Your Style and Elevate Your Beauty!

A: At Studio 9 Salon, all payments for services are non-refundable. If you are unhappy with your service, you must contact the salon within three days of your appointment to report any concerns. The salon is committed to resolving issues by offering additional services if warranted to address your dissatisfaction. Additionally, you may request a different service provider to correct the issue to ensure your experience meets your expectations. This policy reflects our dedication to professional quality and customer satisfaction while maintaining clear guidelines for service resolution.