About Studio Nine Salon
Studio 9 Salon LLC was incorporated in 2004. The original store was comprised of 1,200 square feet. It supported 8 hair styling stations and two nail stations.
By late 2004 customer demand surpassed the size of the store. The facility size was doubled to its current configuration of 2,400 square feet. This facility supported 14 styling stations, 5 nail stations, 2 pedicure stations and a facial room.
In January 2010 we built a state of the art new free standing building. It is located just 300 feet South of our original store. Our new salon has many design features that have a direct effect on our clients. Features include a engineered lighting system that supplies a 5500K light color. This mimics the same color that natural daylight provides. This will assure you that you hair color will look stunning in all types of lighting. We have a engineered point of use ventilation system at our nail tables. Our downdraft system expels harmful chemical agents out throught the roof of the building. This provides our employees and customers a safe environment from chemical exposures. It has completely eliminated the chemical smell assoicated with some nail and hair salons. For addishional information on our facility http://www.studio9salon.com/Our_New_Facility.html
Studio 9 Salon targets women ranging in age from 24 to 55 seeking high quality hair design and color services. These services are provided in an upscale environment with a mid range pricing structure.
Clients indicate that a trait of the salons success is providing a friendly atmosphere and attention to detail. Approximately 55% of our new business is obtained from customer referrals.
Studio 9 Salon employees are the heart of the operation. The salon employs 36 persons ranging from receptionist to State of Michigan Licensed Stylists and Nail Technicians. Our employees, like our client base is wide and varied. We have many seasoned stylist and some just entering the business. Employee turn over is very low. Most have been with the salon since inception or joined our salon soon after expansion.
Use of technology is a major contributing factor to the success of the salon. The salon has a custom software application that provides critical information on the salons product inventory, clients and employees. The salons computer network connects six workstations in our facility. We offer free WIFI Internet access. We also offer unique service related systems such as online appointment intake and automated reminders sent to email or cell phone accounts. Studio 9 Salon clients can use technology to check email, chat or play games while in our computer equipped dryer chairs.
Verna fully recognizes that even with talent and technology our business is service based. The single key to our success is our commitment to customer service. Studio 9 Salon is 100% committed to customer service. The salon offers many unique and innovative methods and to attract and set our salon apart from others. Many of these innovations are complementary and include:
Complementary Baby’s First Hair Cut - 8 by 11 inch laminated data sheet with photo and hair clipping to be used as a lifelong keepsake.
Complementary Wedding Party Package – snacks and juices on her wedding day. The new bride and her party are photographed while in the salon. It is common for salon employees to capture over 100 photos of the start of her wedding day in our salon. Photos are burned to a CD and packaged for the bride providing lasting memories of her special day.
Our clients voted us the 2009 Best Hair Salon in Detroit and 2008 Best hair Salon in Detroit (second place) on WDIV’s Best of Detroit campaign. We were competing with 230 hair salons throughout the metro Detroit area. Studio 9 Salon clients left a record breaking 1,090 comments on WDIV’s website. http://wdiv.cityvoter.com/studio-9-salon/biz/43970
"I know that I am only a small part of the success that our salon has
experienced." Our customers and employees are the ones who deserve the credit."
"They have made our salon a relaxed and fun place to be. Our salon is our home, Our employees are our family, Our clients are our guests."
Verna